When it comes to understanding your property’s value, filing exemptions, or resolving tax-related issues, having direct and reliable access to the Pinellas County Property Appraiser’s Office (PCPAO) is essential. This office is committed to transparency, service, and accessibility, providing multiple contact options—whether you need immediate help, prefer in-person appointments, or are just looking for accurate property data online.
Let’s walk through all the ways you can get in touch with the Property Appraiser’s Office—and what services are available through each channel.
Main Office Location – Clearwater
📍 Address: 315 Court Street, 2nd Floor, Clearwater, FL 33756
This is the central headquarters of the Pinellas County Property Appraiser. Most departmental offices are located here, including the Homestead Exemption Department, Residential and Commercial Appraisals, GIS Mapping, and Customer Support Services.
📞 Phone: (727) 464-3207 — This is the main customer service line where you can speak with staff about property questions, appeal procedures, exemptions, or submitting documents.
Fax: (727) 464-3448 — Use this number if you need to fax documents like exemption forms, legal papers, or supporting documents quickly and securely.
Email: pcpao@pcpao.gov — For general questions, digital document submissions, and support requests. Always include your parcel ID, property address, and a brief explanation of your request.
Office Hours: Monday–Friday, 8:00 AM to 5:00 PM (closed on county holidays)
The staff is available for walk-ins, though appointments may help you avoid wait times during peak seasons like the Homestead deadline (January–March).
Additional Office Locations
To ensure convenience across the county, the PCPA offers additional locations:
North County Office
Address: 29582 U.S. Highway 19 N, Clearwater, FL 33761 (Northside Square)
Located in northern Pinellas, this office provides basic services like exemption filings, property lookups, and general inquiries. It’s ideal for residents in the northern region who don’t want to travel to downtown Clearwater.
Mid-County Office
Address: 13025 Starkey Road, Largo, FL 33773 (inside the Mid-County Tax Collector’s Office)
Convenient for those living centrally, this location is perfect for dropping off documents, asking questions, or filing applications. It’s especially useful during high-traffic tax or exemption filing periods.
✅ Tip: While appointments are not mandatory, calling ahead or arriving outside peak hours can help minimize your wait.
Online Contact and Support
Even if you can’t visit a physical office, the PCPA offers extensive online tools available 24/7.
Website:
www.pcpao.gov — The official website is a powerful hub where you can:
- Search property records
- Access GIS maps
- File Homestead Exemptions
- Estimate property taxes
- Download forms
- Submit contact requests
Online Forms:
Use the secure “Contact Us” page to send questions or file service requests. Responses are typically issued within 1–3 business days.
Live Chat:
On select days, a live chat feature is available during business hours to help you speak to a real agent in real-time—ideal for quick questions.
Mail Correspondence
If you prefer traditional mail, or if you need to send original signed documents:
Mailing Address:
Pinellas County Property Appraiser
P.O. Box 1957
Clearwater, FL 33757
What to Include:
Always add your name, phone number, parcel ID, and a brief summary of your request. This ensures the staff can match your mail to the correct property and respond accurately.
Department Directory
For faster service, you can directly contact the department that specializes in your issue:
| Department | Phone | What They Handle | |
|---|---|---|---|
| General Info | (727) 464-3207 | pcpao@pcpao.gov | General inquiries, directions, online portal help |
| Homestead & Exemptions | (727) 464-3207 | exemptions@pcpao.gov | Apply or check status for Homestead, Senior, Disability, and Veteran Exemptions |
| Tangible Personal Property (TPP) | (727) 464-3207 | tpp@pcpao.gov | Business property filings like equipment and machinery |
| Real Estate Appraisal | (727) 464-3207 | appraisal@pcpao.gov | Valuation disputes, site visits, appraisal methods |
| GIS & Mapping | (727) 464-3207 | gis@pcpao.gov | Parcel boundaries, aerial maps, zoning overlays |
| Public Records | (727) 464-3207 | publicrecords@pcpao.gov | Records requests for forms, assessments, or communications |
Schedule an Appointment
Some services, especially those involving detailed review or supporting documents, are better handled in person with an appointment.
How to Schedule:
- Call (727) 464-3207
- Or book online via pcpao.gov/appointments
Appointment Services Include:
- Reviewing property valuations
- Filing or disputing exemptions
- Submitting complex business asset filings
- Getting help with assessment appeals or Value Adjustment Board (VAB) matters
Feedback and Public Records
The Property Appraiser’s Office encourages feedback as a way to improve service. You can also request public records under Florida’s Sunshine Law.
Feedback Form:
Submit compliments, complaints, or suggestions at www.pcpao.gov/feedback
Public Records Requests:
Submit via email to publicrecords@pcpao.gov or call to speak with a records custodian.
Best Times to Reach Us
- Best hours: 10:00 AM – 12:00 PM or 2:00 PM – 4:00 PM
- Avoid: Mondays and days around March 1 (Homestead deadline)
- Online Services: Always available, even during weekends or after hours
Planning your visit around these guidelines can significantly reduce your wait time.
Helpful Online Resources
Save time by using these online services before you contact the office:
- Property Search Tool: Search by owner name, address, or parcel ID
- GIS Mapping System: See parcel boundaries, aerial imagery, flood zones
- Tax Estimator Tool: Calculate estimated property taxes based on current millage rates
- Homestead Exemption Guide: Learn which exemptions you qualify for and how to apply
- TPP Filing Portal: File your business personal property forms online
FAQ’s
Navigating property records, exemptions, and assessment questions can sometimes be overwhelming, which is why we’ve compiled this list of the most frequently asked questions about contacting the Pinellas County Property Appraiser’s Office. Whether you’re wondering about business hours, how to submit documents, or the best way to get help with your Homestead Exemption, these answers are designed to guide you quickly and clearly. If you don’t see your question listed here, feel free to reach out to our team directly—we’re always here to help.
What if I need help after business hours?
While staff is only available during weekday hours, the website, forms, and email systems are always open. Submit your question, and someone will reply the next business day.
Can I email documents instead of mailing them?
Yes, most forms can be scanned and emailed. PDFs are preferred. Double-check form instructions or call to ensure your form is accepted digitally.
How do I know if my Homestead Exemption was approved?
You’ll receive a confirmation via email or mail. You can also check your exemption status online using your parcel number.
Can I challenge my property’s value?
Yes. First, contact the Appraisal Department to discuss. If needed, you can file a petition with the Value Adjustment Board (VAB) by a set deadline each year.
We’re Here to Help
The Pinellas County Property Appraiser’s Office is not just a government agency—it’s a service hub for the public. Whether you’re applying for your Homestead Exemption, reviewing your annual TRIM notice, or just have a general question about your property, we’re here to provide helpful and respectful support every step of the way.